Booked a NEXUS Application Interview? It Just Got Cancelled

The Canada Border Services Agency (CBSA) sent NEXUS members an update regarding the NEXUS program, and there is big news inside.

The first part addresses the new requirement to use the ArriveCAN mobile application before crossing the border on land or boarding a flight to Canada, so they can submit their travel and contact information electronically, as well as submit quarantine plans and COVID-19 symptom self-assessments. This is not exactly a new requirement, as it had been in place since February 22, 2021.

The second part of the email, however, reveals that all NEXUS and FAST interviews are cancelled, and no new interviews can be rescheduled until the US-Canada border restrictions are lifted and enrollments operations are resumed.

Below is the full text from the email:

Finally, NEXUS and FAST enrollment centres remain temporarily closed and enrollment interviews are not being conducted at this time. The enrollment centres will remain closed until the travel restrictions at the Canada-United States border are lifted. As a result, all NEXUS and FAST interviews that were previously scheduled will be cancelled, and applicants and existing members will need to reschedule interviews after the CBSA and U.S. Customs and Border Protection (CBP) resume enrollment operations. Further updates on the re-opening of the enrollment centres will be shared on the CBSA website.

Existing NEXUS and FAST members who renew their membership before the expiry date on their card will be granted an extension of their membership benefits. Therefore, please renew your membership before it expires to avoid losing your privileges while your renewal is pending.

Screenshot of the email